🕒 How long until my order is shipped? Orders are typically packed and shipped within 2 business days, unless specified differently in the product description. 📧 Will I be notified when my order ships? Yes, you'll receive an email notification once your order is on its way. For updates on your package's location, please refer to the tracking information provided in the email. We both have access to the same tracking details!

🌟 Are your jewelry metals hypoallergenic? Yes, we use only nickel-free and lead-free metals, suitable for sensitive skin. Our designs typically feature stainless steel or sterling silver, with gold-plated options available. Occasionally, we use copper and brass for artistic purposes. These are always from trusted, hypoallergenic sources and clearly indicated in the product descriptions. 🌟 What does 'hypoallergenic' mean? 'Hypoallergenic' metals are less likely to cause skin reactions. However, if you have specific metal allergies, we recommend checking the product description for details.

📍 Location: We ship from Buffalo, Upstate New York. 🌎 Shipping Range: Currently, we only offer shipping within the United States and US territories. 💲 Cost: A flat rate of $6.99 for all shipments across the United States and US territories.

Yes! Clip-ons are available for select designs. You can check if an item is clip-on compatible in the 'earring back' selection part of the product description. Opting for a clip-on instead of a standard earring back incurs an additional $2 charge.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.